Privacy Policy
IHA Cloud operates the website ihacloud.co. This page is intended to inform you about our detailed policies regarding the collection, usage, and disclosure of personal data when you interact with our services or use our products. It also outlines the rights and choices available to you in connection with your personal information.
By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this document, the terms used herein carry the same meanings as mentioned in our Terms and Conditions. Last Updated: 10-April-2025
Your Privacy is Our Commitment
Personal Data – Refers to any information related to an identified or identifiable natural person. This includes data such as your full name, address, email ID, contact number, MAC address, IP address, or any unique identifier associated with your computer or device.
Usage Data – Refers to information that is automatically collected while using our service. This may include information such as your device’s Internet Protocol address (IP), browser version, pages visited, date and time of visit, time spent on those pages, and other system diagnostic data.
Cookies – Small text files placed on your device to enhance your experience. Cookies store specific data such as user preferences and usage history and help us deliver tailored content or offers based on your interactions.
Data Controller – The entity (alone or with others) that determines the purpose and means of processing your personal data. For this policy, IHA Cloud acts as the Data Controller.
Data Processor (Service Provider) – Any third-party individual or organization that processes data on behalf of the Data Controller. These parties are contractually bound to handle your data only as instructed and not to misuse or disclose it.
Data Subject – Refers to the individual whose personal information is being collected or processed — you, the user.
User – Any person who accesses, browses, or utilizes our services. A user is also considered the Data Subject under this policy.
DEFINITIONS
When you visit, purchase, install, register, or download trial versions of our software or services, we may collect personally identifiable information. This includes but is not limited to your full name, residential or business address, email address, MAC address, device IP address, and technical product information. These details help us ensure secure transactions, provide better user support, and personalize your experience.
If we use third-party payment gateways, we ensure that they follow strict privacy standards and data encryption protocols. We do not knowingly collect data from individuals under the age of 18 and take necessary steps to avoid accidental data collection from minors.
We may also use permission-based email communications to share product updates, service alerts, and exclusive offers. You are free to opt out anytime using the unsubscribe link in the email footer.
INFORMATION COLLECTION AND USAGE
We value your trust and are committed to protecting your privacy. We do not sell, lease, rent, or trade your personal information to any third party under any circumstances.
However, in certain situations where services are outsourced to external vendors (e.g., technical support or analytics providers), we may share your data for the sole purpose of providing or improving services. These third parties are required to adhere to a strict privacy agreement and are prohibited from using your data for any unauthorized purposes.
If legally required, such as during a government investigation or legal process, we may disclose certain data in accordance with applicable laws and regulations.
DATA SHARING AND THIRD-PARTY ACCESS
Our products are designed to enhance the security of your device and may display sensitive data that is stored locally. This information is visible only to you, the end-user. We do not transmit or share these findings with any external server or third-party service.
If you prefer not to have such sensitive information scanned or revealed, we recommend that you do not install or use our software tools.
PRODUCT USAGE & DATA VISIBILITY
By entering and submitting personal data on our website, you provide clear consent for the collection, storage, and use of that data as described in this policy.
Please be aware that any personal information shared by you on public platforms (e.g., forums, chat rooms, or social media) can be viewed and used by others. IHA Cloud holds no responsibility for how your data is handled by third parties on such platforms.
CONSENT AND PUBLIC DISCLOSURE
While using our services, we may request the following personal data:
- Full Name (First & Last Name)
- Email Address
- Contact Number
- Billing and Shipping Address
- IP Address and MAC Address
- Usage Preferences and Technical Details
- Cookies and Device Data
This information allows us to communicate effectively, personalize your experience, and improve overall service delivery.
PERSONAL DATA WE MAY COLLECT
We collect technical information transmitted from your browser or device automatically when you visit our website or use our services.
This includes:
- Your device’s IP address
- Browser type and version
- Referring web pages and visited pages
- Time, date, and duration of visits
- Device identifiers and error logs
- Mobile device operating system and type (if applicable)
Such data helps us understand how our users interact with the platform and aids in improving performance and functionality.
USAGE DATA COLLECTION
To enhance user experience and service delivery, we use cookies and similar tracking technologies (e.g., beacons, tags, and scripts). These help us remember your preferences, authenticate sessions, improve performance, and display personalized content.
Examples of Cookies We Use:
- Session Cookies – Help with the basic functioning of the website during your current visit.
- Preference Cookies – Save your chosen settings for a smoother browsing experience in future visits.
- Security Cookies – Used for verifying users and preventing security risks or unauthorized access.
- Advertising Cookies – Allow us to deliver ads relevant to your interests across various websites.
You can choose to accept or reject cookies through your browser settings. Note that disabling cookies may limit certain functionality on our website.
COOKIES AND TRACKING TECHNOLOGIES
We prioritize your data security and employ industry-standard technologies and procedures to prevent unauthorized access, disclosure, or destruction of personal information.
However, no digital transmission or electronic storage method is fully secure. While we strive to protect your data using the best available practices, we cannot guarantee absolute security.
DATA SECURITY
Our website currently does not respond to browser-based “Do Not Track” (DNT) signals. However, you can enable or disable DNT settings through your browser preferences if desired.
DO NOT TRACK (DNT) PREFERENCE
We may revise and update this Privacy Policy periodically. You will be notified of significant changes via email or through a prominent notice on our website. The effective date will always be stated at the top of this policy.
We encourage you to review this page occasionally to stay informed about how we protect your data.
CHANGES TO THIS PRIVACY POLICY
For any questions, clarifications, or concerns related to this Privacy Policy or your personal information, feel free to contact us:
Email: care@ihacloud.co
CONTACT US
As a global technology provider, IHA Cloud uses your IP address and browser data to determine your approximate geographical location. This enables us to serve geo-specific content such as personalized banners, localized offers, redirects, pop-ups, and other tailored outputs. All geo-targeting activities are fully GDPR compliant and aligned with international data protection laws.